Privacy Policy

Effective Date: 06/15/2024
Last Updated: 07/09/2024

Introduction

Welcome to OctoSquadra Limited ("we," "our," "us"). We value your trust and are committed to safeguarding your privacy and ensuring that your personal information is handled in a safe, respectful, and responsible manner. This Privacy Policy outlines our practices regarding the collection, use, and disclosure of information that you provide to us or that we collect from you when you use our website and services.

At OctoSquadra Limited, we understand the importance of privacy and are dedicated to being transparent about how we handle your personal data. Whether you are a visitor to our site, a customer, or a business partner, we strive to create a secure environment where you can feel confident that your information is protected. Our commitment to privacy extends to our compliance with all relevant legal and regulatory requirements, including the AP2 10DLC guidelines for SMS communications.

This Privacy Policy explains the types of information we collect, how we use and share that information, and the measures we take to protect it. By using our website and services, you agree to the collection and use of information in accordance with this policy. We encourage you to read this Privacy Policy carefully to understand our views and practices regarding your personal data and how we will treat it.

If you have any questions or concerns about our privacy practices, please do not hesitate to contact us at [contact information]. We are here to address any issues you may have and to provide further information about our commitment to protecting your privacy.

Information We Collect

Personal Information is any information that relates to an identified or identifiable individual. This includes, but is not limited to:
  1. Personal Information
    1. Name
    2. Email Address
    3. Phone Number
    4. Address
    5. Payment information (for purchases)
  2. Non-Personal Information
    1. Browser type
    2. IP address
    3. Cookies and tracking technologies
    4. Usage data

How We Use Your Information

We use the information we collect for the following purposes:

  • To provide and maintain our services
  • To notify you about changes to our services
  • To allow you to participate in interactive features of our service
  • To provide customer support
  • To gather analysis or valuable information so that we can improve our services
  • To monitor the usage of our service
  • To detect, prevent, and address technical issues

How We Use Your Information

We use the information we collect for the following purposes:

  • To provide and maintain our services
  • To notify you about changes to our services
  • To allow you to participate in interactive features of our service
  • To provide customer support
  • To gather analysis or valuable information so that we can improve our services
  • To monitor the usage of our service
  • To detect, prevent, and address technical issues

SMS Communications and Compliance with AP2 10DLC

Consent to Receive SMS

By providing your phone number, you consent to receive SMS communications from us related to your use of our services, including transactional messages, updates, promotions, and other relevant information. You will provide this information during the app registration process

Opt-Out

You have the right to opt-out of receiving SMS communications at any time. To do so, follow the instructions provided in the SMS message or contact us at support@octosquadra.com. Please note that opting out of SMS communications may affect your ability to receive important updates and information about your account or our services.

Compliance with AP2 10DLC

We comply with the A2P 10DLC (Application-to-Person 10-Digit Long Code) guidelines for SMS communications. This ensures that our SMS campaigns are trustworthy and that your information is handled responsibly. Our compliance efforts include:

  • Registration of Campaigns:We register our SMS campaigns with the appropriate authorities to ensure transparency and accountability.
  • Obtaining Explicit Consent:We ensure that you have given explicit consent to receive SMS messages from us. This consent is obtained during the registration process or through other interactions with our services.
  • Clear Opt-Out Instructions:Every SMS message you receive from us will include clear instructions on how to opt-out of future communications. This makes it easy for you to manage your communication preferences.
  • Security and Confidentiality:We implement strict security measures to protect your phone number and related data from unauthorized access, use, or disclosure. Your information is stored securely and used only for the purposes outlined in this Privacy Policy.
  • Frequency and Content:We adhere to industry standards regarding the frequency and content of SMS messages. We strive to ensure that our messages are relevant, informative, and respectful of your time and preferences.

By adhering to these guidelines, we aim to provide you with a positive and secure SMS communication experience. If you have any questions or concerns about our SMS practices or compliance with AP2 10DLC, please contact us at support@octosquadra.com. We are committed to addressing any issues and ensuring that your privacy and communication preferences are respected.

Disclosure of Your Information

We may share your information in the following situations:

  • With service providers who perform services on our behalf
  • In response to a legal request, such as a subpoena, court order, or government demand
  • To protect our rights, privacy, safety, or property, and that of our users and the public
  • In connection with a merger, acquisition, or sale of assets
Data Security

We use industry-standard security measures to protect your information from unauthorized access, use, or disclosure. However, no method of transmission over the internet or electronic storage is completely secure, so we cannot guarantee absolute security.

Data Retention

We retain your information for as long as necessary to fulfill the purposes for which it was collected, comply with our legal obligations, resolve disputes, and enforce our agreements.

Your Rights

You have the following rights regarding your personal information:

  • The right to access your personal information
  • The right to correct any inaccuracies in your personal information
  • The right to request the deletion of your personal information
  • The right to restrict or object to the processing of your personal information
  • The right to data portability
Children's Privacy

Our services are not intended for children under the age of 13, and we do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will take steps to delete such information.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date at the top of this Privacy Policy.

Contact Us

If you have any questions about this Privacy Policy, please contact us at:

OctoSquadra Limited

support@octosquadra.com

Privacy Policy
4. SMS Communications and Compliance with AP2 10DLC 4.1 Consent to Receive SMS By providing your phone number, you consent to receive SMS communications from us related to your use of our services, including transactional messages, updates, promotions, and other relevant information. 4.2 Opt-Out You can opt-out of receiving SMS communications at any time by following the instructions provided in the message or by contacting us at [contact information]. 4.3 Compliance with AP2 10DLC We comply with the A2P 10DLC (Application-to-Person 10-Digit Long Code) guidelines for SMS communications. This includes: Registering our campaigns with the appropriate authorities Obtaining explicit consent from users before sending SMS messages Providing clear instructions for opting out of SMS communications Ensuring the security and confidentiality of your phone number and related data 5. Disclosure of Your Information We may share your information in the following situations: With service providers who perform services on our behalf In response to a legal request, such as a subpoena, court order, or government demand To protect our rights, privacy, safety, or property, and that of our users and the public In connection with a merger, acquisition, or sale of assets 6. Data Security We use industry-standard security measures to protect your information from unauthorized access, use, or disclosure. However, no method of transmission over the internet or electronic storage is completely secure, so we cannot guarantee absolute security. 7. Data Retention We retain your information for as long as necessary to fulfill the purposes for which it was collected, comply with our legal obligations, resolve disputes, and enforce our agreements. 8. Your Rights You have the following rights regarding your personal information: The right to access your personal information The right to correct any inaccuracies in your personal information The right to request the deletion of your personal information The right to restrict or object to the processing of your personal information The right to data portability 9. Children's Privacy Our services are not intended for children under the age of 13, and we do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will take steps to delete such information. 10. Changes to This Privacy Policy We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date at the top of this Privacy Policy. 11. Contact Us If you have any questions about this Privacy Policy, please contact us at: OctoSquadra Limited [Your Contact Information] [Email Address] [Phone Number]